Access Statement
Large print hard copy access statement is available on request
Introduction
We aim to cater for the needs of all visitors to our guesthouse.
We have 9 guest bedrooms - two on the ground floor, four on the first floor and three on the second floor. All bedrooms are ensuite.
The following statement is a summary of our provision. If you have any specific questions please feel free to call us and we will endeavour to help.
Pre-arrival
Beecroft Lodge is located in St Andrews Road about 138 metres (150 yards) up a fairly steep hill. Paignton railway station and the Bus Station (opposite) are both approximately 850 metres (0.5 mile) away, about a 10 minute walk (part of which is steep). Our accommodation is not served by buses. Taxis are usually available at the station. There are several local taxi companies, some of which have accessible vehicles. We can supply you with telephone numbers so that you can book in advance.
We have a basic website www.beecroftlodge.co.uk with pictures and more information about the guesthouse. You can contact us by telephone, email, or post please see the contact section
Our menus, tariffs and the Access Statement can be provided in large print if required. We regret that we do not have facilities to prepare documents in Braille. If you have special diet needs please tell us in advance.
There are a number of local companies that provide hire of aids of various typed. If you need to hire any items please contact us and we will provide you with telephone numbers.
Arrival and Car Parking
Please let us know when you expect to arrive so that we can be here to greet you. We offer assistance with luggage.
Travelling by car - the turn in to our drive from the road is steep and best approached at an angle. The front concrete car park is flat with no marked parking bays but there is room for four cars. There are two shallow steps into the accommodation. There are no parking restrictions on St Andrews Road to the front of the property
We do have a rear car park surfaced with tarmac which is on the level with Hill Park Terrace. The access to the building is via steps described in the Garden section. As the entrance is via the bar access times are restricted.
The front door is lit at night and the front car park is lit by streetlights. The rear car park is lit by streetlights and is covered by a security light.
Paignton town centre is approximately 900 metres (½ mile) away, a 3 minute drive or about a12 minute walk, part of which is steep
The Main Entrance and Hallway
There are 2 steps up from the car park to the glazed front door which is always closed. The first step is 8cm high x 46 cm deep and the second step 10cm high x 89 cm deep. The doorbell is located on the left hand side of the front door at a height of 150 cm.
The front door is 82cm. The threshold in to the lobby is 5cm x15 cm. The lobby is 82 x 122 cm floored with barrier matting. The inner lobby door is 82 cm and leads to the hallway. The hall is approximately 1.47 x 4.07 metres to the archway that leads to the ground floor double room.
Public areas - General
The flooring throughout the property is short pile carpet except in the WC which has a vinyl floor. The lounge, hall and stairs are all carpeted with the same heavily patterned carpet. The bedrooms are plain. The games room and bar have the same carpet which contrasts with the hall and lounge. The carpet in the dining room is different to the bar. Each area is distinct.
There is a desk in the hall.
From the hall there is level access to the lounge, single bedroom and one double bedroom, games room and thence to the bar and dining room. There is a slight downward slope from the bar to the dining room. The single ground floor room leads directly from the hall and the double ground floor room is located through the archway (87cm wide) from the hall.
There are 12 stairs to a rectangular half landing and a further 5 stairs to the first floor. There is a dado rail on the left of the stairwell. The stairs to the second floor lead off the landing. There are 9 stairs to another rectangular half landing and a further 6 stairs to the second floor. There is no dado rail on the second flight. The stairs are all 19 cm high, 25cm deep and 75 cm wide.
The first floor landing is 2.50 m wide and gives access to the family room, four -poster room and a double. The twin room is through an archway (87cm wide). The second floor landing has four doors off – three bedrooms and a permanently locked fire door to a store-room.
Public areas - W.C.
The unisex WC is located on the ground floor at the end of the bar on the left between the bar and the dining room. The access corridor is74 cm wide. The outward opening door is 68 cm wide. The floor slopes towards the door and has vinyl tiles. The sanitary ware is white. The toilet seat height is 41 cm.
Dining Room
Breakfast and dinner is served in the dining room on the ground floor. There is a slight downward slope to the dining room from the bar. The door to the Dining room is 82cm wide.
The table arrangement is flexible. There are 9 tables. Eight are 74 cm square with 2 armless dining chairs (seat height 45 cm) and one is 120 x 74 cm with 4 dining chairs. The under table height of all the tables is 66cm and the top height is 74 cm (legs on each corner). Chairs with a supportive back can be provided on request.
Menus can be provided in large print but we do not have the facilities to provide Braille copies. We will discuss the menu with you. We are able to cater for varying dietary needs by prior arrangement.
There is good natural light during the day and in the evenings or dark mornings for the evening meal light is provided by overhead lights
We play background music audible in the bar which is audible in the dining room and bar.
Bar
The bar leads off the Games Room through a pair of glazed sliding door (150 cm wide gap). It is lit by natural light during the day and a combination of down lighters at the bar and a central overhead light at night. The seating is three armless bar stools (seat height 69cm) at the bar and four chairs at a table that is the same as those in the dining room. We do play background music in the bar and which is audible in the dining room.
The deck and garden are reached via a door from the bar – see the details under ‘Garden’.
Games Room
This is on the level from the hall (door 80 cm) or the lounge (door 73 cm). The carpet is a different colour to the lounge and hall but is the same as the Bar. Natural light is limited so light is provided by 12 dimmable down lighters round the edge of the room and a pool table light in the centre. The Pool table itself is in the centre of the room. Seating in here is on several tall bar stools and bar chairs with backs but no arms. In addition to pool there is a selection of games and books available.
Lounge
The door from the hall (77 cm) has a door closer fitted. There is a door to the games room (73cm). The carpet is the same as the hall but is different to that in the Games Room.
The seating is a sofa, two matching chairs (seat height 40 cm), a straight backed armchair (seat height 45 cm) and a pouffe. There is a dining table with four straight backed chairs (seat height 40 cm) .The under table height is 66cm and the top height is 74 cm (legs on each corner).
There is a 42” plasma television with Freeview and Teletext, video and DVD player
This room has good natural light during the day and is lit by a central overhead dimmable light and two dimmable wall lights at night. Additional lighting can be provided.
Bedrooms
We have 9 ensuite bedrooms on the ground first and second floor s. All ensuite rooms have an electric shower, washbasin and toilet. The twin room on the first floor has a bath as well.
Each room has storage space of a minimum of a wardrobe, chest of drawers/dressing table and a bedside cabinet /table. Carpets have short pile contrasting with the hall and stair carpet. In each room there is at least one upright armless chair. In most rooms there is more than one chair and in some rooms there are armchairs.
We have a pass key to all rooms so if you are in difficulties we can get in to the room.
There is central heating throughout the property. The temperature of each guest bedroom is controlled by thermostatic controls on the radiators and electric heaters are available if required.
All bedrooms have remote control televisions with Freeview. Most have Teletext but if you need it and are in a room where it is not available we can provide a different set. In each room there is a tray with tea and coffee making facilities (some kettles are corded) hairdryer, clock radio and fan.
The majority of the beds are divans with an average height of approximately 57cm. Our beds are made with duvets (synthetic). All our pillows are synthetic. Beds can be made with sheets and blankets if you prefer. The sheets are cotton and the duvet covers and pillowcases are polycotton
Most bedrooms have good natural daylight. All have central overhead lights and bedside lights all with low energy bulbs.
Bedrooms (cont)
Ground Floor
The access route, room size and layout mean that these rooms are not suitable for those who use a wheelchair at all times but they are suitable for people with impaired mobility
Room 1 – Single: Room size approximately 3m x 3m of irregular shape. Main door is 76 cm. Access to both sides of the single divan bed. Seating – single high back chair seat height 46cm. Ensuite: door 66 cm opening outwards. Shower cubicle 80 x 75 cm, step in of 15cm, pivot door. There is a grab-rail in the cubicle 107 cm high. Washbasin - 79cm high with lever taps. Toilet seat height - 41 cm. Flooring – carpet
Room 2 – Double: Room size approximately 3.3m x 3.37m. Main door is 76 cm. Bed standard double (135 x 190 cm) divan accessible from both sides. Seating - armchair seat height 44 cm, upright chair seat height 40 cm. Ensuite: door 74cm outward opening. Shower tray 100x75 cm with sliding doors- grab rail fitted in shower at 109 cm high. Step in 15 cm. The Washbasin - 79cm high with lever taps. Toilet seat height - 43 cm. Flooring – carpet
First Floor
Room 3 –Twin. Room approximately 3.3m x 3.37m of irregular shape. Main door is 76 cm Beds: Two standard single divan beds (90 x 190cm). One has one side to the wall and the other is accessible from both sides - 50 cm gap between and 100cm to the wall. Seating - one high backed upright chair seat height 46 cm. Ensuite: This is down 4 stairs (19cm high x 23cm deep and 79 cm) with a handrail on the right at 94cm. Bath (side height 53cm) folding bath screen and electric shower over. Washbasin -79 cm, Toilet seat height - 41 cm. Flooring - carpet
Room 4 – Family: Room approximately 4.5m x 3.6m (at the narrowest). Main door is 76 cm. Beds - a single divan (one side to the wall, wooden framed double bed (137 cm x 190 cm) . Ensuite: door 66 cm opening outwards. Shower cubicle 120 x 75 cm; step in of 15cm; sliding door. Washbasin - 79cm. Toilet seat height - 43 cm. Flooring – carpet.
Room 5 – Four Poster Room: Room approximately 5.2 m X 4.7m (at the narrowest). Main door is 77cm. Bed- wooden framed 137 cm x 190 cm. Seating: one high backed chair seat height 45 cm, stool 44 cm and two seater settee 43 cm. Ensuite: door 67 cm opening outwards. Shower cubicle 75 x 75 cm; step in of 32cm; bifold door. Washbasin - 79cm. Toilet seat - 45 cm. Flooring – slip resistant vinyl.
Room 6 – Double: Room approximately 3m x 3.5 m of irregular shape. Main door is 77cm. Standard double (135 x 190 cm) divan bed accessible from both sides. Seating: one straight backed chair, seat height 46 cm. Ensuite: door 67 cm opening inwards. Shower cubicle 75 x 75 cm; step in of 25cm; pivot door. Washbasin - 79cm. Toilet seat 42 cm. Flooring –vinyl.
Second Floor
Room 7– Double/twin: Room approximately 4m90 x 2m90. The ceiling in this room is part sloping. Main door is 69cm. Beds: Two standard divan beds which can be either configured as twin beds or zipped together to form a Superking 180cm x190cm accessible from both sides whichever way the beds are arranged. Ensuite: Door 67 cm opening outwards. Shower tray 110x75 cm sliding door. Step in to shower 15cm. Washbasin - 79 cm. Toilet seat - 41 cm. Flooring – carpet
Room 8 – Double: Main part of room approximately 2.85 m x 4.52m. The ceiling in this room is part sloping. Door and entrance to room – 72cm then a narrow entry 83cm wide at the narrowest. There is access to both sides of the 135 x 190 cm standard double divan bed. Seating – two different straight backed chairs both with a seat height of 46 cm. The ensuite door (74cm) is outward opening. Shower tray 70 x70 cm with a bi-fold door. Washbasin - 79cm. Toilet seat - 42 cm. Flooring- slip resistant vinyl
Room 9 –Double/twin: Main part of room approximately 5.2 m x3.8m narrowing to 2.7m. The ceiling in this room is part sloping. Door 70cm, and entrance to room –75cm wide. Beds: Two standard divan beds which can be either configured as twin beds or zipped together to form a Superking 180cm x190cm. When as a twin room both beds have one side against a wall and the gap between them is 90cm. When configured as a Superking the gap each side is approximately 45cm. Seating: two tub chairs, seat height 44cm. Ensuite: Door (66 cm) outward opening. Shower tray 75 x75 cm with a pivot door. Step in to shower 30cm. Washbasin - 80 cm. Toilet seat - 41 cm. Flooring - slip resistant vinyl there is a slight slope to the floor
The following are not available on site but we can tell you where to find them. - Laundry, Shop, Leisure facilities, or Conference and meeting rooms, banqueting, clubs and entertainment
Gardens
We have a deck area (7.7 x 3.1 metres) and small garden to the rear of the property. The deck area is accessed via a stable door, 79 cm wide in the bar. The door threshold is 3cm high inside, 15 cm wide and 10 cm high on the outside. There is garden furniture for your use.
The garden is accessed from the deck by three wooden steps (2 x19cm high x 87cm wide and 1 x 14 cm x 87cm) with a handrail to the left (94 cm high) to a 120cm wide paved path. It is mainly gravelled and planted.
The paved path leads to a set of 12 curved concrete steps (100cm wide at the narrowest and 12 cm high) down to the rear car park which is level and surfaced with tarmac. Road access is from Hill Park Terrace. Access times are restricted as the bar door is locked when we are not about.
Additional information
There is a fire alarm installed. Fire extinguishers are situated throughout the building. Call points are located on each landing and in the hall and bar. Emergency lights illuminate the stairs in the event of the alarm being triggered. Please let us know when you arrive if you have hearing problems and we will make sure that you are evacuated safely.
We do not permit smoking in the building but you may smoke on the deck or in the garden. Please ask for an ashtray.
We do not accept pet dogs but assistance dogs are welcome. We do have two cats that are not encouraged in to the public areas. Lewis will, however, try to say hello if you are in the bar.
Some rooms have refrigerators and we do have mini fridges available. We can also refrigerate medication and keep any perishables in our fridge for a limited period.
Mobile phone reception is generally good,
Information leaflets about the local area are displayed in the Games Room. There is a guest information folder in each room giving details about the property and area including medical help. We can provide this in large print.
Radar/disabled toilets can be found throughout Torbay. Those locally are at Paignton Green, Palace Avenue, Parkside/Victoria Square and Preston North. Radar keys are available from the Tourist Information Centre.
We have both taken the Welcome to Excellence course ‘Welcome All’. Lesley has also completed ‘Welcome Host’,’ Welcome Host Plus’, ‘Welcome International’, and ‘Welcome Line’
Contact information
Address: Beecroft Lodge,
10 St. Andrews Road,
Paignton,
Devon
TQ4 6HA
Telephone: 01803 558702
When we are away from the accommodation this number is usually diverted to our mobile phone but if not diverted there is an answerphone so please leave a message
Website: www.beecroftlodge.co.uk
We are open all year but do take occasional time off.
Future plans
We intend to replace the corded kettles with cordless kettles. Those rooms that are not yet fitted with fire alarm sounders in the room will be done in October/November 2008. As and when the carpets in the ensuite rooms needs replacing slip resistant vinyl will be installed.
We welcome your feedback to help us continually improve. If you have any comments or want any further information please contact us by telephone on 01803 558702 or e mail stay@beecroftlodge.co.uk
© Beecroft Lodge prepared 14th May 2008
Large print hard copy access statement available on request
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